Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Cant access account to claim rewards
hi was wandering trying to contact o2 no luck my o2 rewards is frozen howdo i unfreeze if tried to phone o2 no use is there any other way
I keep having my top-up payments refused. I have tried a number of cards. Is anyone else experiencing the same problem?
How do I request a replacement SIM?Same number, same tariff.The one I have keeps disconnecting, but I've had it ages.Thanks
I have 2 paygo sims in separate phones in credit one has stopped. It can't make calls and the number is not recognised when called [Edit: topic title clarified]
I have £14 of rewards I want to save but after several attempts it is now saying that I cannot access it as I have had too many incorrect attempts.
Hi AllI have a problem...I purchased The Works One Off bolt on today and £10 was taken from my BALANCE.Noticed later in the day that I had no data left...checked on MyO2 app and under boltons it tells me that it was removed by me.I'm fairly certain t...
bought the above a few months ago, havent used it (long story), credit/data/package expired end march & i need to top up on PAYG cos will need it for the next few months. guy in shop put the sim in & i have no record of the phone no attached to the s...
I need to check up a friends phone from my own phone, as he is elderly and in a care home. How can I do this when I am not registered with O2?
I recently received a text message from O2 saying that I had been noticed to have topped up in one of their shops. I don't think I have ever done this (certainly not recently) but I can't find a way of using the MyO2 section of the website to see wha...
