Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52168 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26332 Views
  • 19 replies
  • 2 kudos

Giffgaff

I am on giffgaff and I was just wondering if I just got a 02 voucher for my giffgaff fone would that work

Complaint

      

Tommy4 by Level 1: Joiner
  • 473 Views
  • 2 replies
  • 0 kudos

Resolved! Data rollover

HiI had 10GB that I didn’t use up last month so I switched to the £10 bundle but my data hasn’t rolled over and no one is answering my call idk what to do

royyy by Level 1: Joiner
  • 668 Views
  • 2 replies
  • 0 kudos

Stop auto top up

Hey, I want to stop auto top up, but i can fund it online from O2 website and I tried call 4445 but it is not possible either. What I can I do? Thank you for your anwers

hardi by Level 1: Joiner
  • 522 Views
  • 2 replies
  • 0 kudos

Message fromO2 and paying for data

I had a message from O2 saying I last topped up in a store. I did not, the nearest store is 45 miles away.I topped up this morning but I have just received a message saying I have been charged for data and will be again tomorrow.

susanj by Level 2: Apprentice
  • 784 Views
  • 4 replies
  • 0 kudos

Ask about recovery old phone number

Hello i have a question, is it possible to recover my old phone number?My old phone number is [personal details removed]Best regards, Kamil Pajak

Kamil2 by Level 1: Joiner
  • 1455 Views
  • 2 replies
  • 0 kudos

Resolved! require nano sim

I am an o2 payg customer, sim i have at present is standard size and i need a nano sim as i have got a new phone.Tried to get through to customer service but seem impossible at this time, probably lack of staff due to covid. Shops are also closed.can...

marymcl by Level 1: Joiner
  • 1085 Views
  • 3 replies
  • 0 kudos

Credit taken

I have disabled relative who is using pay & go.They have topped up phone twice this week and substantial credit being taken almost immediately. This is their only means of contact, I am unable to contact O2, shops are not open, is there a number I ca...

Marty2 by Level 1: Joiner
  • 456 Views
  • 2 replies
  • 0 kudos

Rewards Point

Hi, Can someone help me with this as I usually ask customer services to do it for me,I have some reward that I collected over the year and want to put it towards my top up for this month but not just the call allowance. thank you

Nero333 by Level 1: Joiner
  • 646 Views
  • 5 replies
  • 0 kudos

Check Operator Services

Hi guys. I have a Nokia 106 which I use as a work phone and have a Pay as you go SIM card with o2 for this. I moved over to o2 from Vodafone a few days ago and everything was working fine until randomly one morning the phone was unable to make or rec...

Imran by Level 1: Joiner
  • 1188 Views
  • 2 replies
  • 0 kudos