Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52730 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26634 Views
  • 19 replies
  • 2 kudos

No service on pay as you go

HiI have a spare phone which I topped up with £10 about 6 months ago.I now have a no service mesage and my number is not recognised.I have never used the phone so wonder if it has expired?Can't speak with a person at O2 as none available and can't us...

mrrena31 by Level 1: Joiner
  • 502 Views
  • 3 replies
  • 0 kudos

Resolved! PAC code

How do I get my pac code to to switch from 02. To. By mobile pay as you go sim

Lt by Level 1: Joiner
  • 1534 Views
  • 4 replies
  • 0 kudos

Resolved! Top up in France?

How do I top up in France? I have no UK address.

MM1 by Level 1: Joiner
  • 556 Views
  • 1 replies
  • 0 kudos

Resolved! Tariff Change to Pay as You Go

Before the end of my 15 pound big bundle tariff I opted to switch to the 20 pound big bundle tariff. However, now that I've changed my mind and want to revert back to the 15 pound big bundle, I am unable to. I'd rather not pay for the 20 pound big bu...

aitorg88 by Level 1: Joiner
  • 567 Views
  • 3 replies
  • 0 kudos

Free Stuff

Any one heard whether O2 are going to give out any free data? My data ran out this morning 12 days before normal because I have like everyone else had to use more becasue of lockdown. I can't get through to speak to anyone to enquire. I have heard th...

Elaine58 by Level 1: Joiner
  • 954 Views
  • 6 replies
  • 0 kudos

Bundle

How do I buy a bundle if I already have one

Deancfc by Level 1: Joiner
  • 528 Views
  • 3 replies
  • 0 kudos

Temporary number still showing

Hi, I changed from Pay monthly with O2 to PAYG with O2 over a month ago. The temporary number is still showing on my phone and the balance is incorrect. I have tried ringing without success. I cannot see how to amend it on my phone or online. Online ...

joch by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

My PAYG phone needs to be reactivated

Good Morning, I have not used my second phone for over one year. It contains a PAYG SIM card which has now run out of money. How can I reactivate my phone please without speaking to the O2 call centre? I have tried to ring them but can never get thro...

Resolved! Please reconnect my number :)

Hello, Would you be able to reconnect my SIM card number? It is my backup number and it has been disconnected Thanks!

Bamboccio by Level 2: Apprentice
  • 2152 Views
  • 3 replies
  • 0 kudos

Suddenly phone showed SIM not provisioned

Hi, I'm currently overseas and have an O2 number. I've been keeping the phone number and it's always been on "roaming" mode, since my UK bank accounts, etc. are linked to this UK number. I restarted my phone yesterday morning and suddenly my phone is...

Cindy by Level 1: Joiner
  • 902 Views
  • 7 replies
  • 0 kudos