Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52168 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26332 Views
  • 19 replies
  • 2 kudos

Constantly charged for mobile data when it's turned off.

I have a pay as you go sim for emergenices. I make sure to turn off Mobile data before switching to the sim, each time my phone boots up i recieve a 50p charge for mobile data. It's wiped out my balance. I really need my money back for emergency call...

sh4n3h by Level 1: Joiner
  • 404 Views
  • 2 replies
  • 0 kudos

FREE10

everytime i try to claim my FREE10 all i keep getting is error 42? cant get through to o2 as not a priorityanyone can help please

boon1709 by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Topping up pay as you go someone elses phone

Hi all, my daughter is in hospital and we have had to get her a PAYG 'brick' style phone. I had the O2 sim that is unlimited calls and texts that needs topping upwith a minimum of £5 per month. I am at ho e and not sure how to top up for her. Can any...

Renewing my bundle early.

I have ran out of data on my big £30 bundle the renewal date is in 9 days, I want to renew it before then i've rang o2 but they've kept turning the line off or putting me on hold to then end the call. any help guys??

slog by Level 1: Joiner
  • 2248 Views
  • 1 replies
  • 0 kudos

Resolved! latest scam%20texts

just had a text message telling me that i can no longer top up in shops. But i can visit a website and with my debit ar credit card and do it online. is this text genuine or is it a scam.

mrbob by Level 1: Joiner
  • 499 Views
  • 3 replies
  • 0 kudos

Phone won't send MMS messages

Hi, I have an LG V20 phone which until a week ago worked perfectly, however it now will not send MMS messages. I can send basic text messages fine, if I turn wi-fi off it shows 4G data connection. I have followed all of the device setup advice to man...

Resolved! Credit Disappeared - Cannot contact O2 to correct this

My phone says "Emergency Calls Only" even though I know I have credit remaining - I'm on a classic Pay as You Go Plan. I cannot contact o2 to get this resolved. Any ideas how I can contact o2? When I phone them, the phone always says they are priorit...

onthequiet by Level 2: Apprentice
  • 1544 Views
  • 10 replies
  • 0 kudos

how to reverse bolt-ons

O2 have given me bolt-ons which I do not need. They wont answer my phone calls, has anyone any idea how to do it.

allasgran by Level 1: Joiner
  • 410 Views
  • 2 replies
  • 0 kudos