Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52174 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26337 Views
  • 19 replies
  • 2 kudos

Resolved! Pay As You Go for an elderly relative

All, My mother-in-law has just misplaced her pay as you go mobile, so we’re looking for a replacement. Happy with a phone; just wondering about the sim. She currently tops her phone up buy about £5 every couple or 3 months, so a monthly sim - even wi...

Roxy by Level 1: Joiner
  • 843 Views
  • 4 replies
  • 0 kudos

Registering EE sim

I have recently bought a phone that came with an EE sim and no number on the sim pack.. it wont let me make a call until I register so how can I find my phone number by imei or ssn?

Hannah6 by Level 1: Joiner
  • 474 Views
  • 2 replies
  • 0 kudos

scam text message

I got a scam email this morning from an international number relating to my 02 payment. I accidentally clicked onto the link. What do I do about it. I have been unable to contact anybody by phone to get any advice and I am worried that my security of...

APKH by Level 1: Joiner
  • 871 Views
  • 3 replies
  • 0 kudos

Missing PAYG credit

Hi. My nan uses O2's PAYG Favourite Place top up. She has recently run out of this months minutes, and also her credit! She is high risk and cannot leave her house, so I topped her up £30 online yesterday. She got a text confirming this. Today her ba...

AimzOx by Level 1: Joiner
  • 1072 Views
  • 6 replies
  • 0 kudos

Resolved! Adding Credit to New SIM

Hello I have a new 02 SIM which I have put in an 02 iphone. As yet I have not been able to add any credit.I have also tried putting credit on the phone by using a credit card from the phone itself but that also does not work. Have tried calling your ...

Ark15 by Level 1: Joiner
  • 1634 Views
  • 2 replies
  • 0 kudos

Resolved! 6 months free amazon music

Just upgrade sim with 6 months amazon music free cannot redeem it no got text from o2 saying yourvextra has been cancelled

Ollie22 by Level 1: Joiner
  • 684 Views
  • 2 replies
  • 0 kudos

Resolved! Can I buy a pay-as-you-go phone and use current SIM?

Hi Does any one know if I can buy a refurbished phone from the 02 shop without having to buy a pay-as-you go SIM deal?I want to transfer my 02 SIM card to the replacement phone. The shop seems to tie me into buying another pay-as-you-go SIM deal?It's...

Zoho by Level 1: Joiner
  • 864 Views
  • 6 replies
  • 0 kudos

Some one-time free data fromO2 to pay as you go SIMs

Hello everybody, I am currently in quaranteine as I have just landed in the UK 3days ago from Hong Kong and I I am using my O2 Sim that I was using before I went to Hong Kong, the SIM was last used three and half months ago before i flew to Hong Kong...

Shan2000 by Level 1: Joiner
  • 511 Views
  • 2 replies
  • 0 kudos

Resolved! pac code

hi ive asked for my pac code since friday - unable to get through to anyone unless you want to purchse a new contract! i sent the word pac to 65075 but have heard nothing - any help appreciated

nicola3 by Level 1: Joiner
  • 756 Views
  • 3 replies
  • 0 kudos