Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I have a £30 big bundle set upIve topped up £15 and have £15 saved rewardsHow do I combine them to top up to £30 to restart my bundle
I've recnelty been sent a new pay as you go sim to replace my monthly sim. what's the tariff on this new pay as you go sim? there is no informaiton on the pack
I need to swap my standard sim for a nano sim. It seems that I can do this by texting a swap request. My question is, when the new sim is available, will my existing tarrif (payg) be preserved, my current balance, plus of course my number. The only d...
Topped up £10 and £0 credit on my account. How can i get my money back or change it to a bolt on? Phoned 02 customer service but couldnt get through because of the current situation
I placed an order before midnight on 7th April for next day delivery as advertised on the website.The order was supposed to arrive by 10PM on the 8th April but did not.I have been unable to contact anyone on the phone, or online, and the help pages d...
Can anyone advise how I go about cancelling a SIM only upgrade within the cooling off period? Thanks
I have 16£ credit. No mbs. Hiiw do i renew my 10£bundle
For spotify premium you can have the money billed to your mobile bill, can i use the money i have on O2 rewards to pay for this?
Trying to do a sim swpa via text and it's not working. My old sim card is still active. Can someone help?Tried to go to the website but message saying there are issues with the website.
HiI have a spare phone which I topped up with £10 about 6 months ago.I now have a no service mesage and my number is not recognised.I have never used the phone so wonder if it has expired?Can't speak with a person at O2 as none available and can't us...
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