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Dcarroll1
Level 1: Joiner
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on ‎10-04-2020 07:04

on ‎10-04-2020 07:04

I have 16£ credit. No mbs. Hiiw do i renew my 10£bundle
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Dcarroll1
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on ‎10-04-2020 07:06

on ‎10-04-2020 07:06

I have 16£ credit. No mbs. How do i renew my bundle
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Cleoriff
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on ‎10-04-2020 07:35

on ‎10-04-2020 07:35

@Dcarroll1 

https://www.o2.co.uk/help/pay-as-you-go/big-bundles  and if you want more data then add a bolt on via My O2.

https://www.o2.co.uk/help/pay-as-you-go/bolt-ons 

 

Veritas Numquam Perit

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MI5
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on ‎10-04-2020 08:36

on ‎10-04-2020 08:36

@Dcarroll1 

You bundle will only renew on your anniversary date.

The only way to get data before then is to add a bolt on or you could try calling customer service to start a new bundle early Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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