Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi I got sent a message saying if I downloaded the 02 app I would receive £5 for free well I down loaded the app signed up online but can not find how you get the £5 free does anyone know how to do this? Please cassie
Hi all.I bought at last week headset, and after delivered I found is dead on arrival.So, regarding email with order confirmation I send email to care@o2... but surprisingly this canal not working.Inside is the next canal: use chat. But after click to...
I was sent an offer text asking me to download the 02 App and I'd receive free £5 credited to my phone balance. I've done this. How long will it take to appear on my phone? Tia
I've got a phone i haven't used for a while but now I want to use it the sim cards looked how can I unblock it? I can't receive a text as its locked says emergency calls only how can I get a unblock code?
Hi, I am new to this site.I have purchased a £5 bundle and I am paying for minutes and text, I thought that these were included in the bundle !regards
How do I update the phone that is listed on my account and displayed in MyO2 app?I recently changed phone and it still lists the old one when I login on the MyO2 app.
I bought this bundle but i even seen upgrade my 15gb why? It’s wrote on my mail that it’s automactly
Has Wifi-Calling only ever been available on Pay Monthly? I know this is probably a dumb thing to say, but I can't figure out if I've been using it or not, and if I have I want to make sure I get a phone that has it. I've been using an IPhone 5s on P...
My phone keeps saying "not registered on network" when i try and make a call. No idea whats wrong. Can anyone help? Been with 02 for years and never had this problem
I've received a text saying the £15 bundle is increasing from 9th July. Due to having had fake texts and calls posing as o2 can anyone confirm this? Don't want to be clicking on the link to investigate if it is dodgy. Thanks.
