Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52830 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26728 Views
  • 19 replies
  • 2 kudos

Resolved! Need a phone asap

Hi sorry but I have just only had a sim only contact but my phone is broken and when I asked if I could upgrade I was told that I can in 23 weeks but my phone hasn’t last so I have 2 options ever get a phone on contact because I cannot afford to pay ...

Sonia1976 by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos

Resolved! Renewal date

Hi I need to change my monthly renewal date so I can get my big bundle for this month how do I go about this

Failed top-ip

I've topped up online and got the verification however i haven't received the top up what can I do?

Lauren6 by Level 1: Joiner
  • 999 Views
  • 6 replies
  • 0 kudos

Changing address on PAYG without the billing tab

I'm currently on O2 PAYG sim only, with the new deals on the O2 site I want to switch to a contract. I went all the way through to checkout on the deal I wanted and my old address, from when I joined O2 when it was part of BT, came up as the delivery...

bmwbiker by Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

Phone not charging

Phone keeps coming up with a message when putting on charge saying make sure charger is connected properly and also keeps saying simcard and memory card notinserted?

Kerry4 by Level 1: Joiner
  • 365 Views
  • 1 replies
  • 0 kudos

Classic Pay as you go

Can a Classic Pay as You Go SIM card be switched to £5/month Unlimited Mins ?Will any credit be transferred ?Will the free £10 credit offer apply ?Thanks.

RV-21 by Level 1: Joiner
  • 1719 Views
  • 10 replies
  • 0 kudos

Resolved! Sim card

Im looking to purchase a phone as I've broke mine. But it keeps making me choose a sim option also..I already have a sim...if I select one of the big bundle sims does it have to be used?.

DossieM by Level 1: Joiner
  • 741 Views
  • 3 replies
  • 0 kudos

change sim card

i am looking to buy a new mobile & need to have a nano sim for it.how do i sort it at this difficult time?

steve61 by Level 1: Joiner
  • 1865 Views
  • 5 replies
  • 0 kudos

Classic Pay as you Go

I want to change to Classic Pay as you Go and not have a bundle or bolt on! I have gone through the calling the number 4444 and all the selections and none give me this option! I signed up to My 02 and clicked on pay as you go and it gives me no opti...

Funtastic by Level 1: Joiner
  • 639 Views
  • 3 replies
  • 0 kudos