Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Add a new phone number

add a new phone number [Topic title edited for clarity]

Resolved! Moved to 30p tariff without being notified.

I've been moved from basic pay as you go, which is like 2p a text, and moved to a 30p tariff per text without being asked. There was no notification, I only realized this morning.I have contacted customer support and moved off the new tariff back to ...

£10 Big Bundle payment oddity

Can someone clarify this little matter for me please. My date is from the 28th of each month. Previously I've waited until that date to pay but this month I topped up on the 24th. That must have had an adverse affect as today I received these message...

Register

My wife has a 02 account. I have a 02 account when I try to register it will not except my e.mail address

Pay as you go account about to be locked out. Not topped up often.

Pay as you go account about to be locked out. Not topped up often.Code sent to my phone to continue account, but i can't see anywhere to enter it. I don't want my account to stop. What do i do?

Resolved! Free £5 credit when registering for 'myO2 on payg'

Hi. I clicked on a link to register for 'myo2 on payg' which stated that a free £5 would be credited to my balance. I have registered and added a £10 topup but the free £5 credit has not appeared. Am I missing something?

Resolved! Question

Hi I can't send message about back 3£ I try to send to 50202 CLAIM and come up not send I don't know why please help me

Resolved! Balance

Can I check my p.a.y.g. Balance on my sim card that is in my iPad ,without removing it ?

Resolved! Charges

Ive ordered a phone for my son, i did classic pay as you go. Im just checking tht my bank card will not be charged every month for £10 credit. As i cant find anything online too say weather it will or wont be. Hes 8 so not actualy wanting him too hav...

Resolved! Unlocking a NOKIA C2 WAP fone

I have an old Nokia C2 WAP phone which is great for calls and text but little else.I have tried to unlock the phone - I was sent instructions on how to do that - which I followed to the letter but each time it failed.Can anyone help?Could it be that ...

O2

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