Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53608 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27177 Views
  • 19 replies
  • 2 kudos

no roaming Portugal

Was working last weekNow will not allow calls or dataAll calls diverted to voicemailI have a big bundle which includes internationalLegal requirement until end 2020 for o2 to continue this

Discord by Level 1: Joiner
  • 763 Views
  • 5 replies
  • 0 kudos

How do i get my o2 phone working for internet and phone

Hi, I bought a Samsung SM-J330FN from an o2 shop in may 2018. I payed for some internet and phone service but it has now run out. The phone number is xxxxxxxxxx. I only need it for occasional phone calls, and very occasional internet and email. How d...

treez by Level 1: Joiner
  • 3363 Views
  • 24 replies
  • 0 kudos

Starting to be charged for calls

I have been on big bundles for quite a while now with unlimited calls and texts. Two days ago I noticed that the "bundled call" whisper at the start of the call wasnt always there. This meant that for half of my calls on that day my credit balance we...

tomm2000 by Level 1: Joiner
  • 484 Views
  • 2 replies
  • 0 kudos

O2 rewards

I have £4.50 of O2 rewars however I have since transferred my number to another provider so using for the balance won't work. I can't use it for any other rewards as it needs to be a multiple of £10. My daughter is on O2 pay as you go, can I give it ...

GemR by Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos

Resolved! Switching form Pay&Go to Pay Monthly

I am in the process of switching from Pay & Go to Pay Monthly and would like to keep my current O2 number.When using the online form to keep my current number what do I type in the Any other information box?

TomChap23 by Level 1: Joiner
  • 557 Views
  • 3 replies
  • 0 kudos

Different size sim for new phone

HiI have an old Nokia slide phone with a large (standard?) PAYG SIM card. I want to get a new PAYG smart phone which will obviously need a smaller SIM card. I haven't chosen the phone yet but I have been told a new SIM card will come in various sizes...

MDR by Level 1: Joiner
  • 585 Views
  • 2 replies
  • 0 kudos

Top up balance 0.00

I topped up my payg phone last night and its still not showing on the balance. Does it take this long??

kimmie66 by Level 1: Joiner
  • 1873 Views
  • 12 replies
  • 0 kudos

Renewal

I want to change my renewal date early

Ilaria by Level 1: Joiner
  • 498 Views
  • 1 replies
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Phone no longer making calls in France

Hi my phone suddenly stopped making calls or sending texts from France 3 days ago. Phone is topped up, internet working etc. have tried in safe mode, rebooted, taken SIM in and out but nothing. each time I try to make a call it says dialling for a se...

FH1 by Level 1: Joiner
  • 613 Views
  • 3 replies
  • 0 kudos