Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I have a CLASSIC Pay As You Go service which I use whenever I'm in the UK. However with COVID-19 it will be sometime before I get back to the UK from where I live in Australia. Can someone tell me how long I can keep my Balance for and how often do I...
I have bought my daughter new O2 sim because of the offer of 15 gig but she has only received 3 please help many thanks
Hello , a text message from 02 said , top up £10 by the end of 03 /07 and get £20 credited . I have just topped up £ 10 and balance is only showing £11.39 ( £ 1.39 being original balance ) does the offer £10 get credited later ? . Thanks xx
Help.my uncles old iphone 6 broke last week (yup this is a sob story) - he stays 2 housr away form me and is looking after our 94 year gran who is shielding.he used his neighbours phone to call me to let me know & I said dont worry his other niece ha...
£10 SIM pack said daya was increased from 3GB to 15GB and that you get an extra £10 credit but neither of these happened. What do I do to activate them?
I have been a 'Classic PAYG' customer since November 2019 but have only just started to use use data. O2 Data usage T&Cs show the cost is 1p/MB and “No data capped. Your Top Up balance will be deducted after every 20MB block of data usage or if the d...
Hello All I am urgently needing help from O2 with reactivating an old o2 sim card.Sadly a loved one (a previous boyfriend - we were just starting to get close again and seeing where things would go) he unfortunately took his life last week. And I am ...
Hi I what's app on the mane screen and when press on it it loads a bit and then says Failed to open page. Do you know why that is?
My phone data has ran out and i have 6Gb but ive only used 3gb
Hi does any one know where I can get the data setting for my Q18 smart watch. The settings it's asking for is account name and apn and username and password and Auth. type and then it asks for after I press Advanced settings Homepage and Connection t...
