Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hello. I’ve just transferred my number over to O2 and topped up by £10. I then wanted to top up an additional £30 just to have extra credit on my account. However the £30 top up didn’t work. I’ve tried several times now, and even for lesser amounts, ...
Hi, I need a sim replacement. If I pop into an o2 shop, are they able to provide me a replacement sim straight away? Thanks
I topped up yesterday before my bundle ran out and I have enough balance for it to renew however it says I need to top up again? How do I fix this
HiI have an old sim that has £18 credit and also a new sim that has money in it too.I understand you have the swapmysim service online but will I lose my credit if I do this?
This is the fourth time in two days this has happens I use my phone for work I need it reconnect
HelloI've just registered for the £5 Big Bundle with unlimited calls & texts. I had a balance of £10,& £5 was taken for the Big Bundle. That's all fine.I made a few calls to mobiles & 0208 numbers. After he first few, everything was fine, my balance ...
How do you renew your bundle before renewal date as call centres are closed
my phone says texts not sent but o2 chat says they were. Why can't I access my usage to see what it says ?
Can you take the age thing on my device please
Got a text asking me to update my details to avoid fees,i am a pay as you go customer. anyone else had this.
