Solved: £5 free credit

Jay10 · ‎01-09-2020

Hi. I had a text come through saying that if I get the o2 app then I’ll get £5 free credit which will top up automatically to my account. I’ve got the app, registered, but no top up. Why? Have I done something wrong?

Cleoriff · ‎01-09-2020

@Jay10

You should get it applied to your account within 5-7 days.

Edited to add the info re promotion https://www.o2.co.uk/termsandconditions/mobile/claim-5-pounds-free-credit-for-new-my-o2-users

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎01-09-2020

@Jay10

You should get it applied to your account within 5-7 days.

Edited to add the info re promotion https://www.o2.co.uk/termsandconditions/mobile/claim-5-pounds-free-credit-for-new-my-o2-users

Veritas Numquam Perit

13e · ‎01-09-2020

I am the exact same. Got the app and but no £5

MI5 · ‎01-09-2020

@13e @Jay10

Make sure you activate the sim too by topping up Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

13e · ‎01-09-2020

Thank you

MI5 · ‎01-09-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎01-09-2020

You're welcome.

Veritas Numquam Perit

O2

£5 free credit

How to change my big bundle tariff back to a pay a...

Transferring number to o2

Help. Big bundle more data offer for existing cust...

Phone unlock

(PAYG) I don't have voice mail activated but I kee...