cancel
Showing results for 
Search instead for 
Did you mean: 

How to check what you've used to use up your data

Androidmastr
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
So my phone has a weird problem because I've only called 2 people and I have no credit
Message 1 of 4
339 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Androidmastr 

Apart from logs on your phone, the only other way is to call customer service on 4445.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 4
336 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Androidmastr 

Apart from logs on your phone, the only other way is to call customer service on 4445.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
337 Views

LukasB
Former Staff
  • 1791 Posts
  • 177 Topics
  • 4 Solutions
Registered:

Hey @Androidmastr did you manage to speak to someone or are you still having trouble?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 4
291 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

It may also be premium rate calls or out of allowance use @Androidmastr 

See help here Guide: Your Allowances - what is and isn't included 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
287 Views