Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 51 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 18 replies
  • 2 kudos

Resolved! Sim card credit what can i do with it?

Hi, my son had a sim card which i had auto top up set on it. He received a new phone for christmas on another network and i thought I'd cancelled the auto top up but it still topped up for 3 or 4 months so I now have a sim with £54.30 credit on it Is...

mrsh by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! Question re porting numbers

On cancelling a 12-month O2 contract, can the mobile number from that contract be ported over to an existing O2 Pay As You Go Sim?

DDRomford by Level 2: Apprentice
  • 2 replies
  • 0 kudos

Resolved! no signal

They told me it is a mast in my area (north london) i was in south london and i still cannot get a signal, anybody here having problems ?

Resolved! Question about 02 SIM Free Wifi

Hello everyone, Can someone please tell me what kind ofmobile phones the Free Wifi SIM is usuable in. I ask because I have a simple EE MobiWire Pictor phonewhich has internet capabilites, but after installing theo2 SIM (payg version), I can not see a...

Eve1275 by Level 1: Joiner
  • 18 replies
  • 0 kudos

Resolved! Nokia 8110 4G

Is this handset going to be available through O2? ideally would like the Dual sim version

g7rpo by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Unable to top up first time- Foreign CC Address Unaccepted

Hi there, I am attempting to top up my O2 SIM for the first time but it is not accepting my credit card address verication details, specifically my Canadian address and post code. Therefore I am unable to top it up at

Cmoscato4 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Data bundle £15

I changed my tarrif to the £15 data bundle. When I topped up on the day my tarrif starts, o2 didn’t add my tarrif and now I have £14 left so can’t even get the £15 tariff because I don’t have £15 top up in there anymore. Trying to contact o2 is so ha...

Malik16 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! gps tracker settings

Hi. Need help setting up a teltonika fm5300 tracker. gprs session authentication type on payg.

hocky by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! £10 extra credit when you top up £10

I purchased a PAYG sim card from ebay and the seller told me, "if I top up £10, I'll get an extra £10 credit automatically added within 30 days."It arrived (it says THE CLASSIC, 3p|2p|1p and up to10% back on your top-ups).I've topped up £10I've not y...

Dr_Bones by Level 1: Joiner
  • 3 replies
  • 0 kudos