Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I simply want to top up using a debit card the bank authenticated the payment but at the end of the process get an error message saying "check with bank or use a different card". The bank says there is no porblem at their end, and other cards (from f...
Hi can anyone help I topped up £10 wanting a £10 bundle but it gave me £5 bundle and £5 credit now all my credit as gone how does this work and I’m just left with my little £5 bundle
My daughters mobile phone number has been blocked by O2 (without a reason) and she cannot receive important texts and calls. Obviously she cannot call the customer service either, because she cannot use her number to call. Moreover, her online O2 has...
Hi, I want to get a sim card that takes a £5 credit for unlimited calls and texts. I'm aware you canget £10 free credit and also £5 free credit for signing up to My O2. Am I able to use this free credit on calling mobile short dial code numbers?
How do I order a 5G sim to be posted out to me? It says on the site if your phone is 5G compatible to let them know and they’ll send one of those out instead but there’s no option to choose when ordering.
I’m on PayAsYouGo, £15/month bundle, I have had no service in the past week, despite having my £15 being charged for the month, so not able to use my minutes or texts! why is this?
I have a Microsoft/Nokia phone where the charger has failed and it has no power to start up and therefore I cannot view any text messages. I need to replace the phone (It has a micro sim). I want to keep the number. Will swapping to a Pay as you go p...
I have just switched for the £5 to the £10 big bundle but I want it to start today how do I do that plz?
Hi! I would like to enable visual voicemail but I have no idea what iData bolt on is! I even looked in my bolt ons! Thanks. More info (Highlight to read)More info (Highlight to read)
Is there a limit on how much you can top up and spend?
