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Changing to Pay as you go

Suzi20
Level 1: Joiner
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How do I change to my phone to pay as you go? My contract is paid up and I don’t want to pay £37 a month for 20GB I do t always use. Thanks
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Cleoriff
Level 94: Supreme
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 Hi  @Suzi20 

 

 

We can take care of moving your number and even arrange for your new Pay As You Go sim. Get in touch by calling us on 202 free from your O2 phone, or on 0344 809 0202 from any other phone. We'll do the rest.

If you're on O2 Refresh you can only move to Pay As You Go once your Device Plan is paid. If you're not on O2 Refresh but still in your contract minimum term, you might need to pay a termination charge, and our Customer Service team can talk this through with you. You’ll receive your final Pay Monthly bill 14 days after you move to Pay As You Go. You’ll need to settle any outstanding balance.

 

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number 

 

Veritas Numquam Perit

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Message 2 of 2
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Cleoriff
Level 94: Supreme
  • 122380 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

 Hi  @Suzi20 

 

 

We can take care of moving your number and even arrange for your new Pay As You Go sim. Get in touch by calling us on 202 free from your O2 phone, or on 0344 809 0202 from any other phone. We'll do the rest.

If you're on O2 Refresh you can only move to Pay As You Go once your Device Plan is paid. If you're not on O2 Refresh but still in your contract minimum term, you might need to pay a termination charge, and our Customer Service team can talk this through with you. You’ll receive your final Pay Monthly bill 14 days after you move to Pay As You Go. You’ll need to settle any outstanding balance.

 

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number 

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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