Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53563 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27138 Views
  • 19 replies
  • 2 kudos

Resolved! 4G Dongle advice

Hi, I'd really appreciate some advice - I've been going crazy attempting to talk to a human at O2 all day long. Unless I'm missing something, it seems it's just not possible currently unless you are already a customer, and my local O2 shop is not ope...

Pay as you go number

hiya i use to have 2 numbers with you 1as a contact ( 0759xxxxxxxx ) and the other as pay as you go 0771xxxxxx . i have transfer my contact number to virgin over the years but still kept my pay as you number with you ..I have lostor misplace my pay a...

JBTAM100X by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Topup

Despite registering and using two different cards for online topup, payments have stopped processing on both cards, why is this?

Andy18 by Level 1: Joiner
  • 736 Views
  • 1 replies
  • 0 kudos

Resolved! Sim not provisioned

Hi, so I bought a pay as you go O2 sim for my phone, at the moment it's saying 'sim not provisioned' I can't receive any calls\texts or make any, I'm aware that I possibly need to activate my sim, but the problem is I cant receive the online security...

Amelia4 by Level 1: Joiner
  • 866 Views
  • 4 replies
  • 0 kudos

Resolved! not recieving texts

been having problems as no one can recieve my texts and l can`t recive there and been told there is no fault can anyone help

Resolved! Stopping notificationsl

Recently swapped to pay as you go and now I get a message pop up on the full screen telling me my balance every time I send a text with a big dismiss button at the bottom of the screen. Never seen this happen before on payg. How do I turn it off? I’m...

Jimmy93 by Level 1: Joiner
  • 1584 Views
  • 2 replies
  • 0 kudos

Resolved! Sim

Ive just come off of my contract and gave received a new sim on a monthly plan. I’ve swapped sim and followed the online instructions however I’ve no phone signal to get the text number codes ? Any ideas please

Paul28 by Level 1: Joiner
  • 1207 Views
  • 3 replies
  • 0 kudos

Resolved! 0161 3935074 call

Hi Got a call from 0161 3935074 (Manchester). Person knew my name and was offering new package as my contract is running out soon. 6GB data with unlimited calls etc and Disney + for 6 months - all for £8.Sounds too cheap to be legit even to keep a lo...

Grover by Level 1: Joiner
  • 1506 Views
  • 1 replies
  • 0 kudos

Resolved! Bundle Call Voice

Looking to join o2 on big bundles, my friend has been with o2 for 16 years and recommended me. I don’t want a contract or sim only.However, every time she makes a call there’s an automated voice that says “Bundle Call” is there away of turning this o...