Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53443 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27067 Views
  • 19 replies
  • 2 kudos

Resolved! Bundle Call Voice

Looking to join o2 on big bundles, my friend has been with o2 for 16 years and recommended me. I don’t want a contract or sim only.However, every time she makes a call there’s an automated voice that says “Bundle Call” is there away of turning this o...

O2 big bundle sim not working

I recently changed from pay monthly to a big bundle PAYG sim. I transferred the number with an O2 advisor on the phone but since the sims switched over, I cannot make calls or texts but am able to receive them. My phone is an IPhone 8 and I'm not sur...

Andrewntg by Level 1: Joiner
  • 695 Views
  • 3 replies
  • 0 kudos

Texting and calling from Denmark to the UK.

I have just installed a new payg sim card in my phone. I live in Denmark. My phone will not text or call to the UK and I do not know why. O2 have not helped as they tell me I have to call them. I am using a Sony Xperia XA1 Ultra.Any ideas why I'm not...

Rangatang by Level 1: Joiner
  • 1664 Views
  • 8 replies
  • 0 kudos

i can receive texts but not able to send texts

Both my wife and I changed our mobile phones to Apple iPhone 6s. I contacted O2 and requested new sim cards (nano) as we wanted to keep our existing telephone numbers. O2 sent us new sim cards and we put them in the phones. All is good except that we...

DaveGT by Level 1: Joiner
  • 2490 Views
  • 17 replies
  • 0 kudos

Resolved! Bundle switch

I have just got an o2 sim and have topped it up however it has automatically set me to the £10 bundle but this is not what I want. So I have to wait a month to change the bundle or can I get it switched over straight away?

Th by Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Service down

I am having trouble with my phone it’s not allowing me to call out or send text

Resolved! Why can’t I top up more then 30 pounds

I have just spent over £15 On bolt on and websaily now my bundle is due to renew i it won’t let top up again.. I bought a bolt on.. I top up 30.My bundle is due to renew on the 17th it’s only got £14 pounds left. When can I top up again..

Campari73 by Level 1: Joiner
  • 471 Views
  • 1 replies
  • 0 kudos

Resolved! number

i am currently on payg with new o2 number, how do i trasfer my regular number from another network to o2 payg, can this be done online now or how is it done ? how long does it take?

b4u2 by Level 8: Talented
  • 2099 Views
  • 13 replies
  • 0 kudos