Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 13927 Views
  • 50 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 10098 Views
  • 18 replies
  • 2 kudos

Resolved! pay as you go

im on pay as you go had a balance of £10 on friday then noticed it had gone down by 20p to £9:80 when i hadnt used the phone then when i switched the phone of and switched on next day the balance went back to £10 i spoke to someone on live chat and t...

beatlemac by Level 1: Joiner
  • 1346 Views
  • 9 replies
  • 0 kudos

Resolved! auto top up

Its took my couple of months to cancel automatic top up as i could never find it and then it kept saying incorrect email/password. Anyway finally found it and signed in etc but how am i not getting extras when i have topped up via voucher on 14th Feb...

stik by Level 2: Apprentice
  • 627 Views
  • 6 replies
  • 0 kudos

Resolved! Sim swap and tariff

Hi, I have recently got a new phone and need to change the sim in order for it to fit. I am aware that I can perform a sim swap to keep the same number. Will this also enable me to keep the same tariff that I am currently on?Thank you.

Professor by Level 1: Joiner
  • 800 Views
  • 4 replies
  • 0 kudos

Resolved! Network issues

As I am not a phone expert I am having trouble with my network. It's just saying no network registered. What does this mean? Thanks

Resolved! upgrading plan

Hi,I would like to upgrade to a diffrent pay as you go. I have my own O2 sim card and dont want to change my card with my current number etc. how do I do that? your sincerly sally100

sally100 by Level 1: Joiner
  • 430 Views
  • 2 replies
  • 0 kudos

Resolved! PAYG in Singapore and Malaysia

Hi I wonder if someone can assist in a query I have, A family friend is hoping to go to the above two countries in the near future and still wants to be able to use their PAYG phone. If they do what type of charges are they likely to incur for text c...

Butch by Level 1: Joiner
  • 626 Views
  • 5 replies
  • 0 kudos

Resolved! Messages v Text

What is the differance between texts and messages? I have unlimited text's on my account yet I am charges for messages. Thanks for your help, Karl

Auto tip up

I have been trying to set up auto top up. I log in, got to the auto top up click on it & go to another log in page. Just round & round. I tried CS, online chat with no luck. Even went to the shop. Please help

Owen11 by Level 1: Joiner
  • 639 Views
  • 9 replies
  • 0 kudos

Resolved! Bolt on

Hi I am travelling in bali and Thailand, what bolt on is best for data, as I need Google maps badly