Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Is it possible to get a record of recent incoming calls?

I seem to be going round in circles trying to find out how to get a record of calls received.I need to know what calls I've had in the last 2 weeks.The call log was cleared on my iPhone.Is there any way of finding out? Thanks.

Have had it with O2 - PUK Code needed

I am on holiday in Greece and my SIM card has been locked, apparently because I entered the wrong code after restarting my phone. Phone screen says I need a PUK code.But anyway, luckily I have a laptop with me so I went onto my02 page online to get a...

Resolved! Lost sim

Can I get a new SIM card sent to me with the same phone number

Resolved! Disappearing Credit.

Thought I already posted this but when I logged in again it said I hadn't made any posts. So here we go.I have recently joined O2 on Pay as You Go to try out the service. mI could not see how to talk to a person so hope someone on here can help.I top...

Resolved! iPhone does not recognise new SIM Phone number

Hello. Hope everyone is safe. I recently acquired a Pay As You Go SIM card with 10£ credit to test it out. I submitted the form to keep the number from my previous service provider. It seems that the change was successful. I can call and receive call...

Text Messaging

Is there anyway I can reduce the costs of out of network texting? Is there a bolt on I can add?

Resolved! Why do I get charged for texts when I have unlimites

I have unlimited texts but get charged why

Texts

I've recently moved to pay as you go and my sim is activated, I can text people but then I'm not receiving any text messages? Need help please?

Resolved! Sim not provisioned. But was activated ages ago

So I want to reuse my old sim (1.5years old) but doesn't work. How do I get it to work again

Resolved! Convert pay as you go to pay monthly

My Dad has an old Nokia he wants to keep and currently uses pay as you go but would like a pay monthly tariff instead. He will only need calls and texts, no data, and wants to keep the same phone and number. Is this possible?

O2

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