Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Whatsapp and Messenger

All of a sudden I cant send or receive text messages unless I am connected to the internet. I have roaming enabled and my bill is paid up to date. I have spent about 2 hours at least trying to get help on myo2, total waste of time, just kept getting ...

Resolved! Extra gigabytes

How can I charge extra gigabytes on my pay as you go SIM card?

Resolved! o2 Classic Pay As You Go - 5G SIM availaiblity

Hi I am investigating buying a sim free new phone from Carphone Warehouse. It will be 5g ready and I want to know if a 5G Pay as you go Sim is available from o2. Your views on this will be very welcome. Thanks

Resolved! pay and go

i have heard o2 is discontinuing pay as you go does any one know if this is true

Resolved! Loss of 4G

I am visiting lots of old familiar places again now but notice when inside pubs, restaurants etc I rarely seem to get a 4G signal only H+ or E. I'm sure my Samsung phone was able to get a 4G signal in the past.

How to great a fresh Big Bundle before renewal date

If my Data Big Bundle runs out before my months renewal date is there a way of getting a fresh £10 Big Bundle without having to wait for the next months renewal date to come round?

Resolved! Hi

I have got New SIM but I can't find out my number

Resolved! Oneplus nord 5g - O2 5g

I have a dual sim oneplus nord 5g. Sim 1 has the Three network and Sim 2 has O2. The phone automatically recognises the Three sim with 2,3,4 and 5g. However, with the O2 sim, the phone only recognises 2,3 and 4g. Do I need a 5g O2 sim?

Resolved! Is it possible to get a record of recent incoming calls?

I seem to be going round in circles trying to find out how to get a record of calls received.I need to know what calls I've had in the last 2 weeks.The call log was cleared on my iPhone.Is there any way of finding out? Thanks.

Have had it with O2 - PUK Code needed

I am on holiday in Greece and my SIM card has been locked, apparently because I entered the wrong code after restarting my phone. Phone screen says I need a PUK code.But anyway, luckily I have a laptop with me so I went onto my02 page online to get a...

O2

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