Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 67318 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 35141 Views
  • 19 replies
  • 2 kudos

Resolved! Big bundle rollover

I have the £15 big bundle with the extra 5gb. However when it rolled over on the 16/12/21 although I had 22gb left only 15 gb rolled over giving me 30gb. Later in the day I received the text saying I had the extra 5gb. This gave me a total of 35gb wh...

pungler by Level 1: Joiner
  • 668 Views
  • 1 replies
  • 0 kudos

Resolved! rewards

I have had my pay as you go phone for 2 years with 02 and have signed up to rewards form the start and to this date have not received anything. I'm thinking of going back to vodaphone

Resolved! Swap my number from contact sim to contract sim

I have got a contact O2 sim initially. Later on, I have got a contract with O2 and a new sim. All I want is to swap my contact sim number to my new contract sim. I don’t want to keep my new contract sim number rather I have to have my old contact sim...

Samson89 by Level 1: Joiner
  • 581 Views
  • 1 replies
  • 0 kudos

Resolved! order canceled

Hello, how can I cancel the 2 orders I placed because I am asking for a deposit of £ 650 per piece and I have £ 120 blocked due to this?

Resolved! Problem porting my number

My old Vodafone number was supposed to port across tonight by 6pm the Vodafone line has stopped but the number has not transferred across to o2 any suggestions who to contact I’ve been on the phone twice firstly to be told to wait another 2 hours the...

Resolved! preloaded sim

hijust bought new sim, having problems getting texts and calls,called customer services who say no credit, when asked about pre loaded credit said wouldsee about it then after 15 mins waiting i hung up. i text balance witch came back £00.0followed ju...

oldfield by Level 1: Joiner
  • 554 Views
  • 1 replies
  • 0 kudos

Resolved! pay as you go sim

I getting pay as you go sim for my 12 yr old daughters xmas gift samsung phone do i set any restrictions on sim or is it all done on device?

Resolved! O2 Calls for upgrades.. Is it a SCAM?

Recently got a call from O2 representative recommending me to upgrade from pay as you go to 12 months contract. Just wanted to confirm is this number really belongs to O2 sales team or not +443333440541. Though she asking for my card details in order...

SP94 by Level 1: Joiner
  • 1561 Views
  • 1 replies
  • 0 kudos

Resolved! New SIM still on old tariff..

Ordered a new SIM to change from 7GB data to 10GB. Arrived as a new number so activated/registered new SIM to my account to keep my phone number..still showing as 7GB not 10GB on my account! What do I need to do now please?

SIKECA72 by Level 1: Joiner
  • 1083 Views
  • 3 replies
  • 0 kudos

Resolved! My calls

Hi can I request a bill of calls that have been made from my number 

Kel16 by Level 1: Joiner
  • 605 Views
  • 1 replies
  • 0 kudos