Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 67363 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 35152 Views
  • 19 replies
  • 2 kudos

Resolved! The money was not credited to the balance

The money was sent on December 17th from a PayPal account, but it was not credited to the account, what is the reason? Payment details: You authorized opcode Dec 17. 2021, 13:52.Print page Operation overview Delivery serviceO2 PIN Top-up amount GBP15...

Vlad22 by Level 1: Joiner
  • 724 Views
  • 1 replies
  • 0 kudos

Resolved! Pay as you go sim not working

Recently topped up pay as you go SIM and changeddown to £5 Big Bundle, only use sim in a connected device for alarms. SIm not working at all, even in phone. Any thoughts...

GWB by Level 1: Joiner
  • 1019 Views
  • 3 replies
  • 0 kudos

Resolved! Stop payment

Hi, I'm back to my country and I would like stop payments because I don't need this number longer. Regards

grzegorz2 by Level 1: Joiner
  • 962 Views
  • 3 replies
  • 0 kudos

Resolved! Data roaming

Data has run out in Spain is there a bolt on I can buy while I'm here

9000sd by Level 1: Joiner
  • 548 Views
  • 1 replies
  • 0 kudos

Resolved! Message alert

Why can’t I get rid of a notification for a message when there isn’t any message there - driving me nuts!

Resolved! Wifi calling

Hi all, is wifi calling available on o2 pay as you go.

Wayne1963 by Level 1: Joiner
  • 746 Views
  • 1 replies
  • 0 kudos

Resolved! Reward Card

I spent my 10% reward on top ups on a £30 One for All Card, it hasn't arrived in the post.... Any ideas on what I should do ?

Sarah73 by Level 1: Joiner
  • 496 Views
  • 1 replies
  • 0 kudos

Resolved! Bill is double?!

Recently joined O2 on PAYG basis. First month matched amount paid to previous provider (£10) But have had now to top up only a week after last top up . This isn’t sustainable. How do I investigate what’s going on? Many thanks

Callyw13 by Level 1: Joiner
  • 624 Views
  • 2 replies
  • 0 kudos

Resolved! Keep pay as you go SIM active

Hi. I have a classic pay as you go SIM. Could you advise how often I need to use it to keep it active. I know this has been asked before but I could not see a recent post so wanted to check the current situation. Thanks

Felix9 by Level 1: Joiner
  • 1496 Views
  • 4 replies
  • 0 kudos