Solved: Purchase History?

Liliana · ‎05-10-2021

I have recently had an issue with a tariff taking my money and not giving me the tariff back, im going to contact them asap when they open (probs would have done that by now) do they have a history file because i have since deleted the text saying it took money for the tariff so im worried i cant prove it but i assume that they have a system where they can see the recent texts they have sent me or even my purchase history??

MI5 · ‎05-10-2021

@Liliana

Call 4445 in the morning from 8.00am.

They will have all the purchase history.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-10-2021

@Liliana

Call 4445 in the morning from 8.00am.

They will have all the purchase history.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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