Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Need to speak with someone
Bought a phone 10 days ago, was told I had to have a temporary monthly contract just until the next day and then the assistant would cancel this and put me on pay-as-you go. I let myself be persuaded to do this. Went back as requested the next day an...
Can I change my phone no. but keep my current SIM?
Hi I cannot top up my phone it will not allow me for some reason it’s blocking the payment
Help! I had 5 pound in my account balance and now I go check, there's 3 pound.. I left 5 pound in there so when I go to top up 15 pound I can get the 20 pound tariff bundle. I'm wondering where my 2 pound has gone from my account balance
If I change tarrif do I keep current saved up data or does it set back to zero. I’m currently on £10 big bundle tarrif , pay as gocheers people
Hi I’ve have payed for another 10 pound tarrif would like it to be ally now so I can have data
Hi I was wondering how I can pay for a new charger on the O2 shop using my available balance that’s on my O2 account
I just got a o2 sim and activated it and changed the tariff so I dont receive any mins texts etc, I just wanted £20 on the account as I needed to buy something using credit, once I change the tariff I then topped up and it still took 15 pounds, I don...
I wanted to keep my EE number when I joined o2 but they've switched my o2 sim off instead
