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Unlocking phone

Tasha94
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Hello, I brought a phone but it’s locked to o2 I need it unlocking. Could you help with this please. 

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Bambino
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Bambino
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madasaf1sh
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@Tasha94 

 

If you bought it from anywhere but o2 (or one of their authorised resellers) such as CEX or ebay, then o2 will not unlock it, the person whose phone it was has to contact o2 to request this.

 

 

edited to correct the text and add the correct information

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
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@madasaf1sh wrote:

@Tasha94 

 

If you bought it from anywhere but o2, then o2 will not unlock it, the person whose phone it was has to contact o2 to request this.


Not true at all.

But you will need to use the phone with an O2 sim in order to register your details.

Full instructions are in the guide posted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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