Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! How to check balance from non-O2 phone

My 97 year old Mum has an O2 classic sim in her phone, obviously she has the phone not me. The sim is registered in my name as I got it for her and topped it up originally. As she's in a care home some miles away from me I'm trying to find out if the...

Resolved! Where can I get my PAC number

I want to know how can I get my PAC number in this app, in MY O2

Resolved! data

basically i bought the 15 pound bundle last month and i still had a lot of data left and i would like either a refund or my data back as i want my full moneys worth

Resolved! Son accidentally used data while aboard

Can't speak to anyone. Son accidentally used data while aboard......charged £50 for 50mb. I'm possible to talk with O2. Happy to pay cost price. If not I will just cancel my dd. See you in small claims

Resolved! change from pay as you go

I would like to change my pay as you go to a monthly contract

Resolved! Split Port - Porting Issues from O2 to Lebara

I ported over my O2 PAYG number to Lebara yesterday and by early afternoon I could send and receive texts and make phone calls - All showed with my correct number. However, I'm unable to receive any phone calls on my number. When people call it doesn...