Pay As You Go
Get help and support from other community members with Pay As You Go.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 50 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 18 replies
  • 2 kudos

£10 data big bundle topped up £10 not got £10 free crsdit

Ordered £10 big bundle sim topped it up £10 it automatically deducted credit for bolt on on my sim card packaging it says top £10 and get £10 free credit on is. I text free10 to 21500 and it saysIt looks like this offer isn't for you.But you can stil...

Adilkhan by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! New Samsung Galaxy M31

I keep getting texts saying I'm not connected when I am using mobile data as I don't have wifi HELP !!!

Rob11 by Level 1: Joiner
  • 1 replies
  • 0 kudos


My balance is £3 after adding £10 to the account two days ago plus £3 Rewards. I have clearly only spent £2, in this time, and am almost certain to leave O2. Has anyone had a similar experience?

Resolved! Unable to view bill

Hi there,So I’ve been a PAYG customer for a while now and never have I had this issue before.I received a text message from a personal mobile number claiming to be O2, “O2:We were unable to process your latest bill. In order to avoid fees, update you...

4214 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Monthly Allowance

Exactly how many ‘unlimited’ mins are in a £5 big bundle before standard rates start to apply?

RM3 by Level 1: Joiner
  • 14 replies
  • 0 kudos

Changing from Pay monthly to PAYG

Having trouble trying to access the PAYG tariffs to show what I might be able to switch to. out of contract now, but on a pay monthly tariff which is costing more than I need. 02 just keep referring me to the 02 app or community pages but I need to t...

WP02user by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Credit

Do o2 still let you send text message online for free

Debbie46 by Level 1: Joiner
  • 6 replies
  • 0 kudos

i lost my sim

any one can sort out my probalem i realy need help from my 02 numbar 

Dini by Level 1: Joiner
  • 3 replies
  • 0 kudos