Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Can'r receive calls

My pay as you go SIM can't receive calls, can someone help please? I've used live chat, called & been in-store but none have helped.

Resolved! Rolling Plans - International Minutes

Do these minutes include calls to international mobiles or are they for landline calls only?

Resolved! Change

I currently have a o2 pay and go allowance that ends on 7th June. Can i change my plan before that? If i do will i lose my text and data balance?

Resolved! How do I change a pay as you go number to contract

How do I change a pay as you go number to one on my contract? Also it is being used on my iPad, so how do I link this so my iphone messages come up on my ipad and vice versa?

Resolved! Want to keep my old O2 number when changing to a new 5G phone

How do I keep my old number when changing from 3G to 5G pay-as-you-go phone, both on O2 Thanks

Resolved! Outgoing calls restricted.

ID 15

Resolved! Hi can you get a list of numbers you have called on pay as you go ?

Hey , can you get a Call log so the numbers you have called or have called you ? like you can on a Contract ?

Resolved! Credit another phone

My husband is in hospital in Edinburgh I am at home in Livingston, because of his condition he lost his temper and ruined his old phone, I got another one for him, now I need to put credit on it, 02's virtual assistant has been no help at all and a a...

Resolved! Rolling plan in USA

Can I use my rolling plan in USA

Resolved! Auto-Top-up stopped working

Auto-top-up on my account stopped working about a month ago. I reset it more than once but the details disappear from the Auto-top-up settings page. Why?

O2

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