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zp99 · ‎15-07-2023

on my pay as you go sim, i says double data on us for up to 3 months. I’ve only received 20gb not the 40gb as promised. help? Calling the helpline does nothing i was on hold for an hour and a half yesterday.

MI5 · ‎15-07-2023

@zp99

If calling 4445 doesn't get you anywhere try messaging on social media.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-07-2023

@zp99

If calling 4445 doesn't get you anywhere try messaging on social media.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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