Sim only

[Blundib]

Hi

i wish to change my tariff which comes to an end on 29 November. When I go to upgrade it suggests the new tariff starts immediately- how can I arrange it so that the tariff begins once my original tariff ends so I am not double charged?

[Bambino]

@Blundib Best way to upgrade is to use Uswitch:

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want.
This will automatically redirect you to the O2 website.
Just follow the prompts and choose the UPGRADE option.
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost.
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff.
The change should show in My O2 within 24 hours.
Volt benefits will still apply as will possibly a 3 month extra such as Disney+.

[pgn]

And to build on @Bambino's excellent advice above, as you pay a month in advance as mentioned above, try checking your MyO2 upgrade date or send INFO to 85075 (free to text!) to confirm if there is any outstanding amount to pay before upgrade can be done.

As you are in the last month of your contract now, upgrade should be possible at no extra cost, via uSwitch or other third party phone reseller. Hopefully you have a physical SIM in your current handset, so just pop the existing SIM into the new handset and off you go. If you are on an eSIM, alas you will need to go to an O2 Store to move the SIM from old to new handset in any case. Good luck, @Blundib.