Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Sending SMS in poor reception areas

Am I imagining things but in recent weeks possibly, when I compose an SMS and send it in areas where the reception is poor my SMS end up as 'failed' with an exclamation mark. In the past I'm sure this did not happen and when I moved into a better rec...

Resolved! Big problem with actication new pay as go numbers!! URgent fix this!

Dear friends,I have to report this problem. I registered a new o2 number today.Activated the app and it works. From the application, I tried to select a tariff package that suits me, 100GB for 30GBP. I tried to choose a tariff and then top up, but un...

Resolved! New sim

hi I need the number for 02 so I can get a sim only deal thanks Tony

Resolved! I cannot top my phone

My phone no. [personal details removed], I found that I forgot to top-up my phone, now I sm try to top up my phone no, I log in O2 but message showing to contact O2, can I top up my phone number again?

Resolved! Top-up Issue

I recently topped up my phone but did not receive any of the data or benefits

Resolved! Refund

today I purchased a £10 voucher for a top up and £2 got taken out of my account for a bolt on that I forgot to remove dose anyone know how I can refund this

Resolved! Transfer to O2

I'm currently with Vodafone Pay as you go and would like to transfer to O2 Pay as you go. The local store in Horsham tells me that they cannot do it in-store. How do I go about it?Peter

Resolved! wont take money for data

i have topped up but ti hasent took my money and gave me my free caLLS OR TEXT

Resolved! Call waiting on my Samsung A3 phone

Yesterday, during network problems with sending texts and making calls, now resolved, I went into my Phone Settings and turned off Call Waiting (I don't know why really) and today I thought I would turn it back on but when I try to do so after a few ...

Resolved! Top up

Sir/Madam, I am using a what's suppose to be a data o2 sim card in my mini ipad and wish to know how to top up tis sim card? Kind regards, Lester McKissack

O2

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