This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 51111 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 25719 Views
  • 19 replies
  • 2 kudos

Can't make calls

I buy a £30 big data bundle every month and the last data bundle I bought was on the 31st of May and I suddenly can't make any outgoing calls. I've checked my data, and it tells me I have unlimited calls....but when I make a call it puts me through t...

Demi-Lee by • Level 1: Joiner
  • 501 Views
  • 1 replies
  • 0 kudos

Resolved! i need a new sim card

my sim card is broken can i get another with same number please

ann6 by • Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

Resolved! account locked

Hi, I received an email from you at 22.35 yesterday claiming that my account was locked due to 5 failed logins. I have not tried to access my account and I was asleep when you sent email and noone else in house had access to my phone.

ajd69 by • Level 1: Joiner
  • 2036 Views
  • 1 replies
  • 0 kudos

Resolved! View my bill

I would like to see a bill including record of my calls and minutes.

wttbrdt by • Level 1: Joiner
  • 528 Views
  • 3 replies
  • 0 kudos

Resolved! Travel Opt Out Bolt On

Hi all, this question has been asked before but none of the answers have been useful to me. What exactly does the Trave Opt Out Bold On do? If I want to avoid costs in Switzerland for example, do I need it? Does it mean I am opting out of NOT paying ...

anemone by • Level 1: Joiner
  • 2246 Views
  • 6 replies
  • 0 kudos

how can i check im on PAYG and not a big bundle PAYG

i have just pruchased a sim from a shop, i want a simple PAYG sim where i can top up as and when i want and not a reocurring £10.00 charge. Its not exactly clear what i have, i topped up £10.00 but i do not want to to happen the following month. Im u...

robpeake28 by • Level 1: Joiner
  • 2260 Views
  • 13 replies
  • 0 kudos

Proof of Usage and Proof of Barring

Hi from more than a week i was placing request from customer support through call and web chat to issue me both proof of usage and barring and every time they take all the details and said me to wait for 24 hrs but no luck, I am getting frustrated wi...

Resolved! Can Pay as You Go customers view their calls made or received via their online account

I have never had need for a conventional monthly mobile phone contract which I assume is an account that allows you to view via an online account calls made and received and to read texts. If that is true, can the same be achieved with a pay as you g...

Steve2811 by • Level 1: Joiner
  • 1624 Views
  • 6 replies
  • 0 kudos

Resolved! Roaming

Can’t use any data at France 

Ang88 by • Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View all
Top