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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 45573 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 22578 Views
  • 19 replies
  • 2 kudos

Resolved! Data on PAYGO

I have put £10 credit on my PAYG sim purchased today to get 7GB of data to test the O2 signal for broadband I put my Sim into a HUAWEI 4G Router 3 Prime B818-263. The router recognises the sim and signal strength and that its 4G on the UK O2 network ...

SeanMc by • Level 1: Joiner
  • 546 Views
  • 4 replies
  • 0 kudos

Resolved! Cancel my bundle

Hi how do i cancel my 02 bundle please? I would like a refund. 

Shekha by • Level 1: Joiner
  • 851 Views
  • 4 replies
  • 0 kudos

Resolved! international texting

i bought the pay as you go on a nokia g11 and it says i have unlimited international texting but it wont let me use whatsapp or messaging internationally so i wanted some clarification

kylie4 by • Level 1: Joiner
  • 372 Views
  • 2 replies
  • 0 kudos

Bundle

Hi When I top up my PAYG phone using a voucher it automatically converts to a bundle. I would prefer to keep my money rather than the bundle. How can I do that

Tanisha by • Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Bundle

Hello. I got started on my lads phone but ten pounds on his phone he didn’t get any data too use. I see there’s a15 pound bundle it says with 20 gb. For internet use is that enough for my lad as he only uses calls a odd time it’s for use of internet ...

Hayden by • Level 1: Joiner
  • 233 Views
  • 1 replies
  • 0 kudos

Resolved! Data

Hi I am stuggling with my data keep running out, I need it for work and I am spending a fortune adding bolt ons is there a better deal I can get? Thanks

Hannah27 by • Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

Resolved! SURFPLUS

I'm on pay as you go. I accepted the SURFPLUS offer, had sms over 40 minutes ago confirming 1GB of data and 100 mins of calls however sending text for balance and logging into account shows only 500mb of data. Will the other 500mb show up sometime. N...

Max7 by • Level 1: Joiner
  • 522 Views
  • 1 replies
  • 0 kudos
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