Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Unexpected verification code

This morning I received an unexpected message followed by a verification code from o2 saying Welcome to o2 Wi-Fi . I’ve not asked for a code, I already used o2 Wi-Fi on occasion. Anyone else had this. I have a monthly pay as you go bundle. Thanks

Resolved! Does PAYG credit transfer to new esim deal (£5 per month)

HI, Just transferred from O2 PAYG to new O2 500 mins for £5 per month deal with new SIM. Have left a credit balance, plus saved rewards in my old PAYG account. Will this be transferred to my new account or have I lost it all?

ying to add numbers to block but it says cannot add entry as the blacklist is full

trying to add numbers to block but it says cannot add entry as blacklist is full

Resolved! no signal

Hi there has been no mobile coverage for at least five days now in our area now postcode BT798LZ. When can we expect it to be fixed?

Resolved! PAC Code

How can I get PAC code without texting

verification code from whatsapp by text

I registered for Whatsapp this morning and received an SMS but am now unable to receive any other SMS messages

Resolved! Switzerland

hello, I have a pay as you go sim, i'm travelling to switzerland on monday, will i be able to use my uk internet data while there, or is there an extra cost?Thanks

Resolved! How do you enter an address when topping up if not on pull down list?

Hi On PAYG how do i enter my address as it doesnt come up on the pull down menue. Usually happens but normally there is an option to enter manually on other sites.Does anyone know?

Where can I find my GED number?

I switched to the rolling plan in November, but in January they took me off the rolling plan for no reason, but are still charging me at the start of every month. I tried contacting payment support but they said they weren't able to help, unless I ha...

Resolved! 50 GB offer

Hi there i was offered 50 GB to renew my pay as you go witch i did and i was wondering if i could recive this compansation? Robert Harding

O2

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