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Angela8 · 04-08-2023

I bought a Huawei Wifi E5573B from ebay but this wifi device is locked to O2 network. It does not work on other network sim cards. Since O2 declined my card payment recently, I want to unlock my wifi device from O2 network and change to another provi...

Angela8 · 04-08-2023

O2 declined my credit card payment many times for upgrading to a PAYG rolling plan. Try all cards I have, none of them work. Call customer service and say that my credit score is too low. When I check with Experian, my credit score in fact is “GOOD” ...

Angela8 · 07-08-2023

Thanks for your reply but I am using O2 PAYG sim currently. If I do not unlock the sim, I cannot use other network at all!

Angela8 · 04-08-2023

Thanks madasaf1sh for your reply. However, I have another issue with O2. I bought a Huawei Wifi E5573B from ebay but this wifi device is locked to O2 network. It does not work on other network sim cards. Since O2 declined my card payment, I try to un...

Angela8 · 23-07-2023

Thanks for your suggestion. I do not think that my card is not acceptable for O2. I have used it for many payments of top-up and also auto-payment for the rolling plan each month. I want to change the tariff to upgrade my rolling plan this time. What...

Angela8 · 23-07-2023

I have the same problem. Try to update the rolling plan but the transaction was declined multiple times. Tried two cards and have tried for two days but both cards were still declined. Called Customer Service several times. Either asked me to hold an...

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O2 refused to unlock my O2 wifi device from O2 network

O2 declined my card payment for upgrading a PAYG rolling plan

Re: O2 refused to unlock my O2 wifi device from O2 network

Re: O2 declined my card payment for upgrading a PAYG rolling plan

Re: Switching tariff

Re: Switching tariff