Unable to call while roaming inItaly

Bamboccio · ‎30-12-2018

Hello,

While roaming in Italy I still have plenty of free calls / data but my balance is now strangely gone to zero and I cannot make calls. Any ideas?
Many thanks

Bamboccio · ‎31-12-2018

They actually called back and refunded the £3. Incredible. I must say that I was too harsh.

MI5 · ‎31-12-2018

Good news

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎31-12-2018

@Bamboccio wrote:
They actually called back and refunded the £3. Incredible. I must say that I was too harsh.

Amazing! Well done @Bamboccio

Veritas Numquam Perit

MI5 · ‎31-12-2018

Good job you didn't have to top up too

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bamboccio · ‎02-01-2019

Thanks a lot for your help.

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