Turn off Data Roaming Zone 2

[PeteWalburn]

I bought a bolt on for Data Roaming Zone in July which I only wanted for one month.  I now seem to be unable to remove the bolt on (and it is costing £18 per month).

How do I remove the bolt on?

When I look on My O2, there is no option to remove or cancel the bolt on.

Pete

[MI5 · Accepted solution]

@PeteWalburn 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2