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Unable to call while roaming inItaly

Bamboccio
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on ‎30-12-2018 18:42

on ‎30-12-2018 18:42

Hello,

While roaming in Italy I still have plenty of free calls / data but my balance is now strangely gone to zero and I cannot make calls. Any ideas?
Many thanks
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Bamboccio
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on ‎31-12-2018 14:39

on ‎31-12-2018 14:39

They actually called back and refunded the £3. Incredible. I must say that I was too harsh.
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MI5
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on ‎31-12-2018 14:43

on ‎31-12-2018 14:43

Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Cleoriff
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on ‎31-12-2018 14:44

on ‎31-12-2018 14:44

@Bamboccio wrote:
They actually called back and refunded the £3. Incredible. I must say that I was too harsh.

Amazing! Well done @Bamboccio wink

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎31-12-2018 14:48

on ‎31-12-2018 14:48

Good job you didn't have to top up too wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bamboccio
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on ‎02-01-2019 19:11

on ‎02-01-2019 19:11

Thanks a lot for your help.
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