Solved: Topping up error

LaraL · ‎26-08-2019

I pay as I go and I got a message to say that the bundle is going to run out soon so I need to top up for next month, so I got the voucher and added it and it started using the voucher I added instead of holding onto it for next month so I’ve ended up using the voucher for next month already cause the pack run out. Can anyone help me out?

MI5 · ‎26-08-2019

@LaraL

I'm afraid you'll need to top up again as you've used the credit.

Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-08-2019

@LaraL

I'm afraid you'll need to top up again as you've used the credit.

Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Topping up error

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