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Topping up error

LaraL
Level 1: Joiner
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I pay as I go and I got a message to say that the bundle is going to run out soon so I need to top up for next month, so I got the voucher and added it and it started using the voucher I added instead of holding onto it for next month so I’ve ended up using the voucher for next month already cause the pack run out. Can anyone help me out?
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MI5
Level 94: Supreme
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@LaraL 

I'm afraid you'll need to top up again as you've used the credit. 

Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143457 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@LaraL 

I'm afraid you'll need to top up again as you've used the credit. 

Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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