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Kk3 · ‎17-03-2020

I topped up my phone with £15 yesterday made a few calls used a little bit of data yet it says I have used it all

MI5 · ‎17-03-2020

What tariff are you on?

Big bundles replace your credit with allowances so your credit will show as zero.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎17-03-2020

6GB

30 day expiry

Unlimited minutes Unlimited texts

Includes data rollover up to 6GB

TOP UP£15

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎19-03-2020

Any update on this one @Kk3? Are you still having problems?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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Top up

Credit

New phone but want to keep existing number

allowance

leaving o2

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