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Payment taken from my account but the sim was not been top up

maryadaniela917
Level 1: Joiner
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Payment taken from my account but the sim was not been top up

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MI5
Level 94: Supreme
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@maryadaniela917 

We've had a number of these issues reported today.

Contact O2 tomorrow.

Guide: How to find help & contact O2 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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