cancel
Showing results for 
Search instead for 
Did you mean: 

Sim

Joeelson
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I'm paying a sim only deal, I switched today to a different sim only deal as I was due an upgrade. I bought my new package and I got it as an esim. When I have gone onto the 02 website to activate my new esim, It asked to send a code to my number for security. I can't get the code because my number is on the sim I'm trying to activate. Help

Message 1 of 2
83 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151464 Posts
  • 649 Topics
  • 28834 Solutions
Registered:

@Joeelson 

Pop in store with photo ID or contact O2 Guide: How to find help & contact O2 

We recommend staying with a physical sim to avoid issues like this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
66 Views