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Joeelson
Level 1: Joiner
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on ‎08-11-2024 21:45

on ‎08-11-2024 21:45

I'm paying a sim only deal, I switched today to a different sim only deal as I was due an upgrade. I bought my new package and I got it as an esim. When I have gone onto the 02 website to activate my new esim, It asked to send a code to my number for security. I can't get the code because my number is on the sim I'm trying to activate. Help

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MI5
Level 94: Supreme
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on ‎08-11-2024 22:40

on ‎08-11-2024 22:40

@Joeelson 

Pop in store with photo ID or contact O2 Guide: How to find help & contact O2 

We recommend staying with a physical sim to avoid issues like this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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