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Level 1: Joiner
Posts: 6
Registered: ‎30-03-2020

Re: Top Up with a voucher help please

thank you, could you please tell me the option number for voucher?

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Posts: 88,007
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Registered: ‎14-01-2013

Re: Top Up with a voucher help please


@MI5 wrote:
But it's the option number that is being asked for?

Yes and I have explained in my last post !!

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Level 1: Joiner
Posts: 6
Registered: ‎30-03-2020

Re: Top Up with a voucher help please

I try and come back to you.

 

Thank you everyone

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Posts: 101,989
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Registered: ‎04-04-2012

Re: Top Up with a voucher help please

@Adwh cannot understand the recorded message.

Is it 1, 2, 3, 4 or what to enter the voucher number?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 88,007
Topics: 738
Registered: ‎14-01-2013

Re: Top Up with a voucher help please

No I can't off the top of my head @Adwh 

I am no longer PAYG but used to top up constantly. You will be given two options. Card or voucher . Just listen and when it says voucher, press the number it states.

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Posts: 88,007
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Registered: ‎14-01-2013

Re: Top Up with a voucher help please

Also in an effort to help I have tried the 4444 number. Of course I was unable to proceed, as my son, who was with O2 PAYG is now with EE.

So I can not tell you the option to press. *Sighs*...

Just listen carefully @Adwh . It really is an easy process.

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Level 1: Joiner
Posts: 6
Registered: ‎30-03-2020

Re: Top Up with a voucher help please

Thanks everyone, sorry if it took me long to understand.

 

Stay safe and take care!

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Posts: 88,007
Topics: 738
Registered: ‎14-01-2013

Re: Top Up with a voucher help please

Best of luck @Adwh 

Also you stay safe xx

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