cancel
Showing results for 
Search instead for 
Did you mean: 

Switching from bundle to rolling data loss?

Ollyoxenfree
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi there

Want to know when I switch from big bundle to rolling plan will I keep my current data allowance? as there no info regarding this only that if I change from one tarrif to another say from 10 to 15 within the bundle/ rolling plan, then my data won't roll over and will start fresh but nothing about switching from bundle to rolling.

Cheers

Message 1 of 6
762 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151722 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@Ollyoxenfree 

You will assume the amount of data on your new plan and roll over from there on.

Previous data will be lost / replaced.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 6
743 Views
5 REPLIES 5

pgn
Level 77: Grand Master
  • 39731 Posts
  • 244 Topics
  • 1797 Solutions
Registered:

Ollyoxenfree
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks but didn't find answer might just see what happens since im increasing my monthly data anyway, just prefer not to lose what I'm potentially carrying over...

Message 3 of 6
744 Views

MI5
Level 94: Supreme
  • 151722 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@Ollyoxenfree 

You will assume the amount of data on your new plan and roll over from there on.

Previous data will be lost / replaced.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
744 Views

Ollyoxenfree
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Ouch! And thanks for confirming slight_smile

Message 5 of 6
739 Views

MI5
Level 94: Supreme
  • 151722 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
737 Views