Simply Pay as you Go Tariff discontinued

[RoboGramps]

Hi,

  I've just received a Text saying that the tariff that I'm on is going to be discontinued.  And I'm going to be transferred to one called Standard PAYG Ultra for £10 a month.  This has confused me a little. (Be patient  I'm old  )

 The message is as follows:

  "Your O2 tariff Simply Pay as you Go will soon be discontinued, so we're updating you to a new one.  Don't worry your tariff cost won't increase.  This'll happen between January - March 2025.  Your new Pay as you Go tariff will be the Standard PAYG Ultra for £10 a month, giving you 1000 mins, 3000 texts, 1GB Data & 50 MMS - you'll keep your top up for usage outside these allowances. We'll be in touch a few days before the switch.  For more info visit"  

  It then gives me a link.

  It's just occurred to me, "you'll keep your top up for usage outside these allowances"  Is this £10 a month for the allowance when I top up ? And I don't have to pay monthly ?  It is isn't it ?

  Sorry this has confused me a little as I don't use my phone very often, it's not even a smart phone.  I would just like to make sure about this.

Regards.

[MI5 · Accepted solution]

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@RoboGramps wrote:

  It's just occurred to me, "you'll keep your top up for usage outside these allowances"  Is this £10 a month for the allowance when I top up ? And I don't have to pay monthly ?  It is isn't it ?

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@RoboGramps 

Yes, that's how I understand it.

For 30 days after you top up, you will get those allowances, then after 30 days, you will start using your £10.

Remember to make a chargeable call at least once every 3 months to keep sim active.

[Enlli]

After the first month then £10 can be used to pay for calls and text at the rate advertised

https://www.o2.co.uk/help/pay-as-you-go/simply-pay-as-you-go

I would advise making a chargeable call once every three months to keep it active

[RoboGramps]

That's great,  Thank you.

When you say make a chargeable call. I haven't done one in a while, would calls and texts coming in count ? as I'm really only using it for that at the moment. With securing texts from websites.

[MI5]

@RoboGramps 

No, I was quite clear with make a chargeable call.

Nothing else is sufficient and obviously 0800 numbers don't count either.

[Enlli]

As  mentioned, that does not work anymore.

O2 really would like to get rid of PAYG and will use any means to disconnect customers 

[RoboGramps]

Ok Thanks.

[jonsie]

.

[MI5]

You're welcome @RoboGramps 

[1939er]

I am in the same position as RoboGramps: I have only a dumbphone which I use only for a few texts and fewer calls and only top up £10 online about every two months.  Can I just ignore any future o2 texts about the tariff change to which RoboGramps refers?   Thank you.   1939er