Sim port

[Jadine]

Hello , I've been trying to port a number from tesco to o2. Tesco have confirmed the number has left them. It has now been 3 weeks and I have been on endless calls with 02 customer service. We have tried the form 6 times with the call center and always assured it would be done within 24 hours. My PAC code is due to expire within the next few days and the number is still not working. Please help 

[Enlli]

Regretfully, in the last week all the O2 account advisors have been removed from this community, so we are powerless as we have no access to accounts 

https://community.o2.co.uk/t5/Welcome-News/O2-Support-advisor-update/m-p/1634920#M40122

https://www.o2.co.uk/how-to-complain

Resolver gives the best results

[Breanna]

Have you reached out to O2 on social media @Jadine?