Data usage doesn't go down

[Nicnac123]

Hi, 

Checking via app and desktop it seems my data hasn't been used at all this week. It has. I have a couple of zoom calls coming up and want to know what I actually have left. Can anyone advise how? Thanks

[pgn]

@Nicnac123 

Via Text
Open your messaging app.
Send the text BALANCE to 20202.
By Phone
Call 4444 from your O2 mobile phone.
Follow the automated options, selecting option 2, and then option 2 again to hear your remaining allowances.
On Your Phone
Go to your phone's Settings.
Look for a section like Mobile Data, Data Usage, or Mobile Service.
You will see a breakdown of data usage and what is left.

[madasaf1sh · Accepted solution]

@Nicnac123 

Zoom doesnt actually use much data, and throttles bandwidth when connected over cellular. 

The only other way is to use the phones data usage tool, and then that will tell you, as the o2 one isnt a live data usage counter.

[Nicnac123]

Thanks. Done those. My allowance doesn't move. Didn't last month either  😐

[Nicnac123]

Thanks. Will try that. 

[Oxonian]

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@Nicnac123 wrote:

Thanks. Done those. My allowance doesn't move. Didn't last month either  😐

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I have the same experience @Nicnac123 on my Big Bundle. In my case, I have concluded that any bonus or rolled-forward data is used first and is not added into my month's data allowance. 👍