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Bundle

UB1
Level 1: Joiner
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on ‎29-08-2025 14:33

on ‎29-08-2025 14:33

Hi,

I’ve selected a bundle. It’s saying it is active. However my balance keeps going down? Any ideas how I correct that?

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madasaf1sh
Level 79: Lord of the Boards
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on ‎29-08-2025 15:06

on ‎29-08-2025 15:06

@UB1 

 

No one on here has access to your account so tell you anything about it.. 
You need to call Customer Services on 4445 or look at this guide Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Oxonian
Level 40: Notorious
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on ‎29-08-2025 19:38

on ‎29-08-2025 19:38

@UB1 

 

Big Bundles: Everything you need to know

https://www.o2.co.uk/help/products-and-services/pay-as-you-go/big-bundles

 

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