Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
As the title suggests. I’ve tried to call O2 every evening for the past week to return a pay as you go phone I bought online. I get through to customer services, who verify my account and put me thought to the ‘right team’, but then I’m left on hold...
I top up my account on 13 June for £15, i got confirmation message, but now my account balance shows £14.66, why is the difference?
I want to convert my plastic sim to esim
can I get a sim or change the sim I have to just pay as you go? You know old school where you just top up and use what you have topped up,none of this bundle and rolling plans,I don't want that I just want to top up £10 and have that as my balance ti...
My sim card is lost can I replace it
I ported my number from Lebara to O2 and received a message on old number from O2 that number would be ported by 6pm. at around 12pm the sim went to no service and I put my o2 sim in phone (that was working the day before) but now it only shows emerg...
Hi There I've signed up and paid for a bundle (unfortunately) because I've failed to port my number over. I couldn't get through to O2 and now I'm travelling for the next few weeks. I requested and scheduled a callback for today a few days back but i...
New bundle
HiI've used O2 Pay as you go a few times in Spain but this time the internet roaming is not working. At the top right side of the internet connection place, it shows E. I called customer service and was transferred to another team and after waiting f...
Hello! I am travelling to India, and would I able to receive texts from Royal bank of Scotland when I am in India? I am using a O2 pay as you go prepaid sim. Thanks for your time!
