Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Travel Opt Out Bolt On

Hi all, this question has been asked before but none of the answers have been useful to me. What exactly does the Trave Opt Out Bold On do? If I want to avoid costs in Switzerland for example, do I need it? Does it mean I am opting out of NOT paying ...

how can i check im on PAYG and not a big bundle PAYG

i have just pruchased a sim from a shop, i want a simple PAYG sim where i can top up as and when i want and not a reocurring £10.00 charge. Its not exactly clear what i have, i topped up £10.00 but i do not want to to happen the following month. Im u...

Proof of Usage and Proof of Barring

Hi from more than a week i was placing request from customer support through call and web chat to issue me both proof of usage and barring and every time they take all the details and said me to wait for 24 hrs but no luck, I am getting frustrated wi...

Resolved! Can Pay as You Go customers view their calls made or received via their online account

I have never had need for a conventional monthly mobile phone contract which I assume is an account that allows you to view via an online account calls made and received and to read texts. If that is true, can the same be achieved with a pay as you g...

Resolved! Roaming

Can’t use any data at France

Resolved! Is Wi-Fi Calling truly free or is there a charge per call

hello,Is Wi-Fi Calling ever free or is there a charge per call & are Motorola g22 and Motorola g31 phones supportedThanks.

Resolved! Tracking call and data usage history on an O2 pay as you go

Had a pay as you go sim for years but recently bought a new Nokia phone and transferred the sim successfully in to it.However I'm noticing that my balance is going down slowly every hour or so by a few pence each time without actually using the phone...

Resolved! pay as you go

how long does £10 worth of top up last and does it work for data usage

grab some credit on us.when you register how do you claim credit. thank you.

text saying grab some credit on us by registering with us done that when do you get credit thank you.peter.

Resolved! £5 bundle

i top up in amounts £10 or £20 when it is due but by the next month on a couple occasion i only have just over £1 left credit why im on a£5 low user bundle with no tinternet

O2

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