Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 49306 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 24722 Views
  • 19 replies
  • 2 kudos

Resolved! Changing tarrif mid month.

If I change my tarrif mid month, will all my data from my last tarrif add on? or will it just be replaced?

LeahMarie by Level 1: Joiner
  • 507 Views
  • 3 replies
  • 0 kudos

Resolved! boltons

i am not able to add boltons and i need data what do i do

sp15 by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Resolved! My mobile number is disappeared from online account and app

Hello everyone. I have two pay as you go numbers for several years. Never had a problem with anything until December 2022.One of the numbers on my account on the website and in the application has started to disappear. I tried to add it several times...

Navi by Level 1: Joiner
  • 655 Views
  • 2 replies
  • 0 kudos

Resolved! verification proof

hi people, i am absolutely exasperated and its not then money its the point now. ok so ill try and explain although typing whilst "angry" i tend to just rant in a senseless way........ so i am trying to withdraw money from a casino site called "fruit...

Resolved! Five pounds

I was told if I installed my o2 app I would get five pound credit didn't then I called customer service 5 times longest hold 47 minutes disgraceful and then kept being transferred and then cut off bad service

Resolved! change phone no, ring 202

yes my messages are filling up with scams, low lifes, fed up cant block them, spoke to local branch said ring 202 and they will change my number , tried but does not ring think it is a dud!!

Resolved! My pay as you go is coming to an end

My pay as you go is ending soon I would like to continue with the plan I am on now do I need to do anything its not clear in the text you sent but I would like to stay on the same deal I am currently on

Resolved! About ky payment

Can you make sure you don't take a direct debit from ny account 

Newbury by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Resolved! Change number

I range up to change my number on Thursday and waited over 48 hour and my numbers still not changed ( can't get throught on the phone lines are busy)

SLM22 by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos