Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51478 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26045 Views
  • 19 replies
  • 2 kudos

Resolved! Broke up, situation really complicated. Please help!

Good afternoon everyone Over one year ago, me and my girlfriend have taken contracts with 02. We have taken two iPhones but apparently as a gifts for ourselves. She has taken one for me and I have taken one for her. She is my account holder and I am ...

Damiano by Level 1: Joiner
  • 2189 Views
  • 12 replies
  • 0 kudos

accidental payment

I made payment by accident I bought £10 data I do not need can I get full refund please ?

Kay14 by Level 1: Joiner
  • 495 Views
  • 3 replies
  • 0 kudos

PAYG Big Bundle and eSIM Watch

Is it possible to have a standalone eSIM watch and android phone on same number with PAYG Big Bundle?

NP9 by Level 1: Joiner
  • 462 Views
  • 2 replies
  • 0 kudos

Resolved! Pay as you go change number

Recently purchased a new phone for my daughterOpted to bring her old number from her old EE phonenow she has phone and it has the transferred numberwe can’t see or access the account to see the balance (which is 0) and the o2 app still shows the hand...

LeeIngham by Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Resolved! High street voucher

I recently claimed 10 pound for M&S high street voucher using my reward but where do I get my voucher? It has not came to my email?

Kat1983 by Level 1: Joiner
  • 561 Views
  • 1 replies
  • 0 kudos

Resolved! Trying to set up pay as you go problems

I’m a new customer trying to set up my payment details but I can’t get past the details page. I’ve filled everything in and it just hangs there tried logging out and logging in, tried debit and credit card, nothing. Please help

BenjaminW by Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos