Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi,I’m visiting the USA and topped up £38.00 for it to completely disappear. I only had my phone on for a few minutes at the time I turned on mobile data and roaming as I was at the airport quickly trying to check emails but no credit to.Ive turned o...
Oh dear lord how hard can it be to get an esim.....await for the esim link to arrive...but in order to access the QR code I need to enter a 6 digit code sent by sms BUT due to applying for an esim my phone sim has been cut off so cannot get a sms mes...
How to cancel auto top up?
Hi, I'm using pay as you go for a very good while. Lately my app is not working and I was wondering, if it is because I did not poped it up for few months. Usually I use SIM just for gigs. It was working well. I am receiving and calls, and messages. ...
Can I get a document with my name and address on saying this is my number.
Hi I ordered a sim for the 15 rolling plan topped up trying to add bundle but won't let me log in on app says it takes up to 48 hrs can I do this another way
I want to set up an auto top-up but I can't register my number to myo2 as it says the device is linked to another email account. It was initially registered so long ago, Google have since closed that email account so I have no way to sign in and remo...
I have just arrived in the UK and bought the O2 SIM card. I wanted to top it up online but it does not allow to use any of my foreign cards and I don't have a British account yet. Is there anything I could do to top up my card or any other place wher...
I received two texts from O2 advising that if I renewed my bundle before 31 August I would receive an extra 50gb data. I renewed this morning through the app but data not credited. Please advise.
Hi, I'm trying to top up my account from Spain and switch to a rolling plan, but have been unable to
